We recognize that great web design, architecture and rich multi-media content alone do not provide outstanding products and services. We offer continuous growth and improvements through our innovative and polymathic support system. Our teams consist of Engineers, Business Analysts, UX Researchers, Graphic Designers, Web/Java Developers along with expert support and client-focused System Administrators.
Our customers have unmatched visibility and support with access to live 24 x 7 x 365 support from seasoned level 1, level 2 and level 3 Support Engineers through our customer portal which is accessible on mobile, tablet or desktop – whatever’s most convenient. 90% of the time, the support expert who responds to your project request or query will be the one to manage/resolve your issue quickly and efficiently. You never experience any runaround – JUST RESULTS.
You can now sleep well at night knowing that your websites will continue to grow and adapt with current trends to keep your customers engaged without lifting a finger
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Business Email Setup
Did you know that customers are 900% more likely to interact with businesses with a professional email address?
Create an email address with a unique or personalised domain such as email@example.com with G Suite (GMAIL), Microsoft Exchange, Zoho Email, Rackspace, Amazon Workmail or Atmail
Note: This is only for people who wish to attract more customers or those who are tired of the depressing email platforms provided by their hosting providers
Get in touch if you wish to build your own secure private email server
Google Analytics Solutions offer free and powerful, integrated measurement and enterprise analytics tools to measure website, app, digital and offline data to gain customer insights.
We can help you setup your analytics account to start receiving data from your website or app in no time
Most hosting providers provide tools to manage your hosting packages, domain names or SSL certificate, however, you can easily become inundated with the tasks involved to keep up with your hosting requirements, we offer a wide range of support such as DNS Management, Hosting, SSL Setup, Domain Transfer, Domain Name Registration, Domain Privacy, Firewall, New Server Setup
Minor Errors / Bugs Fixes
Is your website broken or do you just want a faster site?
We can help you optimise your site or fix minor CSS, theme and plugin issues
Please use ‘Security Fixes’ task if your site has been hacked
New Page / Post / Product
- Do you want to move your site to the top of Google or other search rankings?
- Do you want to increase customer engagements on your site?
Refreshing websites with engaging new contents is top of the list of the few essential components of quality SEO (Search Engine Optimisation) techniques
We will design and update your website with new contents such as new blog post, pages, products, reviews, testimonials, galleries
Send us your raw content and we will do the rest while you relax
Outdated plugins pose high security risks and could potentially crash your website if elements become incompatible with your website. If you are having difficulties updating your plugin or you are not 100% sure of the outcome of updating certain plugins, please feel free Create a New Task and we will do it for FREE
- Has your website been recently hacked?
- Has someone gained an unauthorised entry to your site or database?
- Do you require full insight (logs/reports) into all activities on your site?
- Do you require more security controls on your site such as ban IP address, firewall, restrict country/IP?
Create a New Task and we will get you sorted
SEO / Google Analytics Report
If you want to boost your website’s performance or drive more traffic to your website, all you have to do is read your SEO and Google Analytics reports MORE OFTEN and act accordingly
We will generate automated reports, setup custom dashboards and advise where necessary
Do you want to loose your website without the option to republish it immediately from an existing backup? If your answer is no, then your websites need daily incremental backups to prevent unprecedented data loss as a result of bugs, errors, hacking or mistake
Create a New Task to setup daily/weekly or one-off backups
We can help you migrate your site from an existing server or hosting provider to a new server or host without suffering any downtime
We can help you restore your website to an existing or new server/host from existing backups
We can help you rebrand, re-skin or customise your website’s design to reflect your brand
For custom functionalities such as new template, layout, plugins, functions, please get in touch to create a custom request
Outdated themes pose high security risks and could potentially crash your website if some functions become incompatible with your website. If you are having difficulties updating your theme or you are not 100% sure of the outcome of updating your theme, please feel free Create a New Task and we will do it for FREE